Case Study points
Original problems:
The frogs:
- too much manual labour
- too much software
- no actual booking software
- no overview of money-related gubbins
The Übermench:
- IT guys wised up and left
- ancient soft/hardware
- user UNfriendly system
- reports are too technical
- lack of web 2.0
Objectives:
- unified ticketing system
- box office ticket collection w/ identification
- user friendly system FOR the theater
- user friendly site for visitors
- multi-language support
- deadline of 1 March 2014 (under 2 years)
- cross-browser support
Features for solution:
- data migration
- web-based content management system
- customer relationship management
- sales and data analysis
- INTEGRATED online bookings, telephone bookings and those made from the booking offices
- multi-language system
- user-friendly system
- support for ancient people
- ‘suppliers of ticketing systems’
- database
- ACID (atomicity, consistency, isolation, durability)
- database data-migration
- human readable output
Real world examples:
- contact Forum Cinemas AS and ask how their ticket system works
- contact the cinemas in Solaris and ask how their ticket system works
Reply
You must be logged in to post a comment.